Term & Conditions (updated as of October 2023)

Please carefully read our T&C.

  I agree to Wuxin Bus booking terms & conditions before booking

  Please complete payment within the same day, else the seat(s) might be cancelled

  Tickets sold are not refundable or rescheduled

  Please be at the pick-up point at least 10 minutes before scheduled departure.

  For all cross-border bus services, please make sure you have filled up the necessary embarkation cards before the custom clearance

  For all cross border bus services, the coach will only wait for no more than 15 minutes at the custom for all customs-related matters.

  Passengers are obliged to comply and accept the company's final arrangements in the events, including, but not limited to, coach breakdown, causing delays in departure / arrival or change in seating arrangement. Neither refund of tickets nor claims will be entertained by the company involved.

  The service provider reserves the right to proceed with the scheduled service or event without the absent passenger and shall not be held liable for any incurred cost, inconvenience, loss, or disappointment caused by the passenger’s absence / late arrival.